Frequently Asked Questions

How do I contact DMS?

What other components do I need to complete my machine?

What preventative maintenance is required?

What is the minimum foundation required for a machine?

Where are your machines manufactured?

Do you ship internationally?

How often should I lubricate my machine?

What's the standard decibel level of a DMS machine?

What OS is required for Fagor controllers?

Do you build custom machines?

What Are Your Safety Offerings?

What materials do your machines cut?

What are your machine tolerances?

What is the spindle length?

What are your machine speeds and feeds?

What cam software can I use?

General Questions

Where do I find operating manuals for my Fagor controls?

Most manuals for the Fagor controller and servo components can be found in our Downloads page.

Any other manuals needed may be downloaded for free from the Fagor website at FagorAutomation.com.

Looking for Freedom Machine Tool or FMT Patriot?

FMT is not a part of our Freedom line. Diversified Machine Systems still services all CNCs sold under the names of Freedom Machine Tool and FMT Patriot. If you own one of these machines and have a service or upgrade question, our team of experts will happily assist you at customerservice@dmscncrouters.com or 855-266-5063.

Where can I find manuals for my DMS CNC router?

Please submit a request to receive them by email through our Contact page.

Do I have to purchase spare router parts from DMS?

No. The majority of the components used on a DMS router may be purchased from multiple sources. Although DMS does try to stock most of the components you may need for your machine and will be happy to supply them to you, there are other companies that can supply you with the same components.

How do I get information on my HSD Spindle?

Download the Installation, Operation & Maintenance manual from HSD.

How do I find my pivot length?

1. Place dial indicator on table with plunger pointing straight up.

2. Point empty spindle ( no tool holders ) straight down.

3. Set C axis to 0 degrees.

4. Jog spindle down to where the lowest part on the face of the spindle touches the dial indicator and then go down about another 0.020”.

5. Zero out the dial indicator.

6. Write down the Z axis position shown on the screen __________ .
( Example – Z axis position = -22.0” )

7. Jog the Z axis back up.

8. Place a straight dowel in a tool holder / collet in the spindle.

9. Rotate spindle to 90 degrees and bring dowel to indicator – Move Z until you get to same zero on indicator as before in steps 4 and 5.

10. Write down the Z axis position shown on the screen __________ .

11. Add the radius of the dowel to the value in step 10
( Example – If Z axis position = -30.0”  and you are using a ½” dowel ,
The radius is ¼” or .25”  so the value to use is -30.25” )

12. Treat all values as positive numbers and subtract the position in Step 6 from
the value in Step 11.   ( Example :  30.25” – 22” = 8.25” )
( 8.25” is the pivot length in this example )

13. Enter the number from Step 12 into the machines

GENERAL PARAMETER – P97
A.    Press   “MAIN MENU”
B.    Press   “+”    ( F7 )
C.    Press   “MACHINE PARAMETERS”
D.    Page the cursor down to P97
E.    Press   “MODIFY”
F.     Enter in the new pivot length value
G.    Press    “ENTER”
H.    Turn the machine off and after 30 seconds turn it back on.

Where can I find the latest version of WINDNC?
How do I load WinDNC on Windows 8?

1. Press the “Windows Key” + R

2. In the window that appears (Run), type “regedit” and press enter

3. In the registry editor select search and search “EnableLUA”

4. Edit the value and set it to 0

At the end, restart the PC. Installing WinDNC should not cause problems

To reactivate the user account control, follow the same process and set the value to 1 EnableLUA

What are M Codes and G Codes?

In a CNC part program, using G and M code Language describes the sequence of operations that the machine must perform in order to manufacture a component.

Codes that begin with G are called preparatory words because they prepare the machine for a certain type of motion. For Example: G54 = Fixture Offset #1

Codes that begin with M are called miscellaneous words that control machine auxiliary options.
For Example: M3 = Spindle on Clockwise

Do you offer financing?
Yes, we do. Learn more at our Financing page.
Where can I find a list of M-Codes for my DMS CNC Router?
The OEM-programmed M-Codes (custom to your machine) are stored as a program within the memory of your controller.

On an a Fagor 8037 or 8055 Controller, it will be program # 999998.
On an Fagor 8065 Controller, it will in the USER folder under PRD and it will be labeled program M-CODE LIST.

I think my Fagor 8055 Battery might be failing
If you suspect your Fagor battery is failing, it is very important to follow these steps:

1. Do not turn off your machine
2. Immediately save a backup of the machine via WinDNC on a PC
3. Immediately contact DMS Parts department and order the replacement battery

How do I do a machine backup using WinDNC?
1. Download WinDNC from the DMS website at DMSCNCRouters.com/Downloads
2. Setup & connect WinDNC using the DMS FAQ page: DMSCNCRouters.com/FAQs
3. Click Files
4. Click Work Directory
5. Identify where you want the backup to go
6. Select New, make sure all subfolders are checked
7. A pop up box will appear, label the file with name of backup and press Enter
8. Click on Select
9. Click View
10. Click Programs
11. On the CNC side/column, click on the top program
12. In the center column, click on the top icon – it looks like a wrapped package (this highlights all programs)
13. In the center column, click on the icon that looks like a folder with an arrow pointing toward the PC column (this sends the program files to the selected work directory folder you created)
14. Follow steps 9-13 for Tables, Screens and Symbols

NOTE: You may need to do Tables twice

Is there one best coolant to use for a DMS CNC router equipped with a spindle chiller?
For all routers equipped with Spindle Chillers, it is critical that Artic Flu 5 (DMS part number SPINDLE-COOL-20) is used in the cooler units. If anything other than Artic Flu 5 has been used, a full system flush is recommended with a full fluid replacement.
11. On the CNC side/column, click on the top program
12. In the center column, click on the top icon – it looks like a wrapped package (this highlights all programs)
13. In the center column, click on the icon that looks like a folder with an arrow pointing toward the PC column (this sends the program files to the selected work directory folder you created)
14. Follow steps 9-13 for Tables, Screens and Symbols

NOTE: You may need to do Tables twice

How critical is it that my Air Supply be clean to run my DMS CNC Router?
The Air Supply to all DMS CNC Routers should be clean and dry. This prevents spindle corrosion and premature failure of critical solenoids – including the Spindle Drawbar Solenoid, which if left undiagnosed may lead to spindle failure.
My machine has a red banner across the screen with an error. How do I find out what that means?

If the error number is 3 digits (for example: Error 605), the error is produced by the Fagor Servo Amplifier. A description of that error can be found in the Fagor DDS Software Manual in Chapter 14.

If the error number is 4 digits (for example: Error 1187), the error is produced by the Fagor CNC Controller. A description of that error can be found in the Fagor Error Solutions Manual for that specific controller (for example – CNC 8055-i M Error Solutions). Fagor manuals can be downloaded at FagorAutomation.com.

Troubleshooting Your CNC Router with a Fagor 8037, 8055, 8055i

My machine has a red banner across the screen with an error. How do I find out what that means?

If the error number is 3 digits (for example: Error 605), the error is produced by the Fagor Servo Amplifier. A description of that error can be found in the Fagor DDS Software Manual in Chapter 14.

If the error number is 4 digits (for example: Error 1187), the error is produced by the Fagor CNC Controller. A description of that error can be found in the Fagor Error Solutions Manual for that specific controller (for example – CNC 8055-i M Error Solutions). Fagor manuals can be downloaded at FagorAutomation.com.

How do I verify my limit switch works?

Monitor your PLC.

Main Menu

+

PLC

Monitor

Scroll to view limit switch logic.

How do I change my B axis Refshift P47 number?

Select Main Menu

F7 (+)

F4 (Machine Parameters)

F2 (Axis Parameters)

F5 (B)

Arrow Down to P47

Arrow over value to be changed

Select Modify

Enter Value

Press Reset 3 times.

How do I align my tool cradle?
The Automatic Tool Change Carousel can be aligned as follows:

1.     Manually Remove the Tool Holder from the Spindle and Tool Position 1 in The Carousel.

2.     Ensure that the carousel platter is mechanically parallel to the bridge beam trackways.

3.     Jog the Z Axis up and clear to allow unobstructed B and C Axes rotation.

4.    From MDI Sequentially Position the axes as follows:

a.     A Axis equals the value in P230

b.     B Axis equals the value in P235

c.     C Axis equals the value in P234

d.     Z Axis equals the position in P233 (Use Feedrate Override for Caution)

5.     From MDI execute M87 Rack In command.

6.     Visually observe the tool cradle alignment with the tapered spindle tool receptacle.

7.     Jog any combination of the 4 axes to achieve Tool Cradle #1 visual alignment.

8.     Modify the values for P230 thru P234 shown below in program 999999.pim to achieve Tool Cradle #1 alignment with the spindle taper .

;*******************************************************************

(P230=16.510)       ;  A AXIS POSITION FOR TOOL #1    ** CHANGE ONLY

(P233=-3.155)       ;  Z POSITION IN CRADLE           ** THESE VALUES

(P235=90.000)       ;  B POSITION IN CRADLE           ** FOR

(P234=1.200)        ;  C POSITION IN CRADLE           ** ALIGNMENT

;*******************************************************************

9.     From MDI execute M88 Rack Out command and position the axes to a safe position when done.

I have an feedhold message, what is that?
This is usually associated to low air pressure. Increase your air pressure.
How do I adjust the balance on Glentek brushless drive?
1. On your monitor display the following error (Main Menu-Jog-Display Selection-Following Error)

2. Adjust the “Balance” pot for zero on any axes that does not display zero (this is the bottom potentiometer)

This must be done with the motor under power.

My controller is displaying “PLC ERROR 030 CALL DMS” or “PLC ERROR 031 CALL DMS” and I can not find this error in my manuals.
This error was put in the machine by DMS as an accounting check. If payments are up to date, an email was previously sent to your company with instructions to clear this error.
How do I get to my axis parameters on an 8055?
Main Menu

Machine Parameters

Axis Parameters

Select Axis (X,Y,Z,C,B,A)

How do I change a program attribute?
Estop

Main Menu

Utilities

Protection

Memory

User Attributes

Locate Program

Enter

Modifying Attribute (this toggles between MX=modifiable & X=executable)

Where can I find my zero offset table?
Tables

Zero Offsets,

from there you can view or modify

enter.

I replaced my Glentek servo card and now I have a Servo Error?
Check to see that the three black power connections are wired correctly from top to bottom…1,3,2. Check the error that’s displayed on the servo card.
How do I shift my zero position on an axis on my Fagor 8055 Controller?
You would change the REFSHIFT value in the axis parameter.

For a Fagor 8055 Controller:

Press Main Menu
Press F7 (+)
Press Machine Parameters
Press Axis Parameters
Press Axis Desired (for example X)
Scroll to P47 REFSHIFT
Press Modify
Arrow over the number you want to modify
Enter the new value
Press ENTER
Press RESET three times

How do I setup WinDNC communication via Ethernet on my Fagor 8055?
How do I setup WinDNC communication via Ethernet on my 8055?
(The IP addresses used are for example purposes only, other IP addresses may be used)

a. Set up your CNC parameters:
i. P1 = 0
ii. P2 = FAGORCNC (ANY NAME TO IDENTIFY THE HARD DISK)
iii. P22 = 1 (Sets communications to RS232/Serial 2 and Ethernet, disables RS422)
iv. P24 ( DIRIP ) = 10.1.1.2 ( IP Address of the CNC )
v. P25 ( NetMask ) = 255.255.255.0 ( Must be set in PC as Subnet Mask )
vi. P26 ( IPGateway ) = 10.1.1.1 ( IP Address of the PC )
vii. P27 ( IPSWDNC ) = 10.1.1.1 ( IP Address of the PC the CNC will use this for DNC )

b. Set up windows settings For Windows XP or Windows 7
i. CLICK ON “Control Panel”
ii. CLICK ON “Network Connections” or “Network and Sharing Center”
iii. CLICK ON “Local Area Connection” or “Change Adapter Settings”
iv. CLICK ON “Internet Protocol(TCP/IP)” or “Local Area Connection”
v. CLICK ON “Properties” or “Internet Protocol Version 4 (TCP/IPv4)”
vi. CLICK ON “Use the following IP address” or “Properties”
vii. Enter in the IP Address “ 10.1.1.1 “
viii. Enter the Subnet mask “255.255.255.0 “
ix. CLICK ON “OK”

c. Set up WinDNC
i. Open WinDNC
ii. Click SETUP
iii. Click ETHERNET
iv. Click NEW
v. Double click NAME and enter a name
vi. Double Click the TYPE window and select “NETWORK NODE”
vii. Connect on Startup – double click the box to enter “X”
viii. PORT (NOT NECESSARY FOR ETHERNET)
ix. BAUDRATE (NOT NECESSARY FOR ETHERNET)
x. Double click on WORK FOLDER and select your work folder (Default directory when WinDNC opens)
xi. Double click on CNC OPERATORS WORK FOLDER and select your folder (Directory where the CNC will look for programs)
xii. Click OK
xiii. Click on ETHERNET
xiv. Click SELECT
xv. Click CONNECT

How do I program my G-Codes? *
Check out how do program Fagor G-Codes here: http://dmsfmtweb1068.wpengine.com/g-code-help/.

Troubleshooting Your CNC Router with a Fagor 8065

How do I change modes in an 8065?

Application: Use this procedure to change between User, Administrator and Setup Modes.

Place the machine in ESTOP.
Shut Down the 8065 CNC while leaving Windows© up. Ex: use the “TURN CNC OFF” (F5) softkey from the Main Manual Screen.
Use the mouse to Double Left Click the Red Fagor Icon in the bottom right hand corner of the task bar next to the keyboard icon. See Figure 1. Note: this figure shows the ADMINISTRATOR Mode Icon.
A window will open asking to restart in ADMINISTRATOR MODE – USER MODE – SETUP MODE.
Select the Mode you are needing and the CNC will start.
When CNC startup is complete, you may verify you are in the correct mode by the type of Fagor icon that is displayed in the upper left corner of the main panel. In this example figure 2 shows the SETUP Mode Icon.

After that you can press “custom” and now you’re in the standard windows screen. Now you can set up a network as you would a normal PC. I would recommend configuring it a a “WORKGROUP”. If the 8065 asks for any usernames or passwords, use CNC8070.

How do I shift my zero position on an axis on my Fagor 8065 Controller?

You would change the REFSHIFT value in the axis parameter.

For a Fagor 8065 Controller:

Press Main Menu
Select the “+”
Select Machine Parameters
Select AXIS
Select the axis you want
Scroll down to “Set 1” and click the box, this opens up another page for the axis you’re in.
Scroll down and you will see REFSHIFT
Click in REFSHIFT box
Enter new value
Click Validate

How do I correctly power down my Fagor 8065? *

Don’t shut down your CNC on a Fagor 8065 by simply shutting off the breaker.
Be sure to power down through the Jog menu, Turn CNC OFF (F5). Controller screenshot here.

MotionMaster Questions

Are DMS and MotionMaster the same company?

No. DMS and MotionMaster have always been separate companies. DMS did have an agreement with MotionMaster to handle their service for a couple years, but the two companies have always been separate.

Is MotionMaster still in business?

No, MotionMaster went out of business in 2003 under different leadership.

Does DMS service MotionMaster routers?

No, DMS does not service MotionMaster routers.

Where can I find manuals for my MotionMaster CNC Router?

Manuals for the Fagor Controllers and Servo components can be downloaded for free at FagorAutomation.com.

Manuals for the Allen-Bradley Controllers – Some manuals are still available for download at RockwellAutomation.com.

Allen-Bradley has not made CNC controllers for several years now and therefore support for those controllers is very limited.

DMS Axis Logo

Subscribe To the Manufacturing Minute

The Manufacturing Minute is our monthly enewsletter. We deliver the latest manufacturing industry news, updates on DMS events, and the latest content from our blog. Subscribe today to stay in the loop on what's happening in manufacturing and at DMS.

Thanks for subscribing!